Most enterprise software buyers spent the 2010s negotiating seat counts. The model was simple: your team has 50 people who need access, you pay for 50 seats, and your costs are predictable.
Cloud computing has been mainstream for over a decade, and yet the three core service models at its foundation still generate genuine confusion. SaaS, PaaS, and IaaS show up in budget conversations,
“Agentic AI” became one of the most repeated phrases in the SaaS world by early 2026. Vendors, analysts, and enterprise teams all started using it to describe a new kind of AI